Privacy Policy

1. Information We Collect

We collect personal information you voluntarily provide to us, including:

• Contact information: Name, email address, phone number, and mailing address
• Booking information: Rental dates, bike selection, group size, and delivery address
• Payment information: Credit or debit card details processed securely through our booking platform. We do not store full card numbers on our servers.
• Communications: Messages you send us through our contact form, email, or phone

We also collect certain information automatically when you visit our website:

• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query
• Device type and operating system
• IP address and general geographic location

This technical data is collected through cookies and standard server logs. It does not identify you personally.

2. How We Use Your Information

We use the information we collect to:

• Process and confirm bike rental reservations
• Arrange delivery to your requested 30A address
• Send booking confirmations and rental reminders
• Respond to your questions and inquiries
• Improve our website and rental experience
• Send promotional emails about Peddlers 30A (you can opt out at any time)
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use the following third-party services that may receive or process your data:

• Booking platform: Our reservation system processes your booking and payment information. Their privacy practices govern the data they handle.
• Google Analytics: We use Google Analytics to understand how visitors use our website. This service uses cookies and collects anonymized data about site traffic. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Google Maps: Our contact page uses a Google Maps embed. Google’s privacy policy governs any data collected through that embed.
• Email service provider: We use an email service to send booking confirmations and communications.

These third parties are required to protect your data and may only use it to perform services on our behalf.

4. Cookies

Our website uses cookies, small text files stored on your device, to improve your experience.

We use cookies for:

• Remembering your preferences during your visit
• Analyzing website traffic (via Google Analytics)
• Processing your booking session

You can control cookies through your browser settings. Disabling cookies may affect some website features, including the booking form. Most browsers allow you to refuse or delete cookies through their settings menu.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption (HTTPS) for all data transmission.

Your information is stored on secure servers. Payment card data is handled by our payment processor and is not stored on Peddlers 30A servers.

No internet transmission is 100% secure. While we work to protect your information, we cannot guarantee its absolute security.

6. How Long We Keep Your Data

We retain your personal information for as long as necessary to:

• Fulfill your rental booking
• Comply with legal and tax obligations
• Resolve disputes and enforce our agreements

Booking records are typically retained for three years. You can request deletion of your data at any time by contacting us (see Section 11).

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

All users:

• Access the personal information we hold about you
• Correct inaccurate information
• Opt out of marketing emails at any time (use the unsubscribe link in any email or contact us directly)
• Request deletion of your personal data, subject to legal retention requirements

California residents (CCPA): Under the California Consumer Privacy Act, California residents have the right to:

• Know what personal information we collect and how it is used
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at reservations@peddlers30a.com or call 850-213-0040.

8. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Links to Other Websites

Our website may contain links to third-party websites (such as local dining, attractions, or partner businesses). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For privacy questions, data requests, or to report a concern:

Peddlers 30A
10343 E County Hwy 30A
Inlet Beach, FL 32461

Email: reservations@peddlers30a.com
Phone: 850-213-0040

We will respond to all privacy inquiries within 5 business days.